Dr. David Coursey is known for his pioneering work in the practice
of e-gov since the early 1990's. He has led the development of over
sixty applications and trained over 1,500 government workers in e-gov
for Government Technology magazine. He developed and chaired
the information technology track inthe Askew School as well as the
Askew Web Development Group and his own company, WebHeads, Inc. His
current work stresses measurement theory and evaluation of e-gov performance.
He won the second highest honor from the Davis Productivity awards
(for innovation in Florida government) for his e-gov work. Dr. Coursey
is alsoon the editorial boards of Public Productivity and Management
Review and the International Journal of E-Gov Research.
Coursey, D., Connolly, C. Intranets: What Local Governments Provide.
ICMA Press, expected mid-2005.
Coursey, D. E-Government Services: How Well Do Citizen Requests Match
Local Government Provision? ICMA Press, expected mid-2005.
Coursey, D., “E-Government: Trends, Benefits, and Challenges,”
in The Municipal Yearbook 2005. ICMA Press.
Coursey, D. “Strategically Managing Information Technology:
Challenges in the E-Gov Era,” in Rabin, J. (ed.) Handbook of
Public Administration, 3rd edition, Marcel Dekker, in press.
Coursey, D. “Human Resource Management Challenges in Government
Information Technology,” Review of Public Personnel Administration,
Coursey, D. (ed.), “Issues in Personnel Management for Government
Information Management,” (symposium) Review of Public Personnel
Administration. 25(3), 207-243.
Coursey, D., Welch, E., and Pandey, S. (2005). “Organizational
Determinants of Internally Perceived Website Effectiveness in State
Public Health and Human Service Agencies,” Proceedings of the
38th Hawaii International Conference on System Sciences.
Coursey. D., and S. McCreary (2005). “Using Technology in the
Workplace,” in S. Condrey (ed.) Handbook of Human Resource Management
in Government, 2nd edition, Jossey-Bass, 189-214.
Coursey, D., Killingsworth, J. (2005). “Managing E-Gov in Florida:
Further Lessons from Transition and Maturity.” In Garson, G.
D. (ed.) Handbook of Public Information Systems. 2nd edition. Marcel
Guy, M., Klay, E., and Coursey, D. (2004). “Essential Management
Practices,” in C. Newell (ed.), The Effective Local Government
Manager. 3rd edition. ICMA Press, 113-152.
Franzel, J., and Coursey, D. (2003). “Government Web Portals:
Management Issues and the Approaches of Five States,” in A.
Pavlichev and G. David Garson (eds.) Digital Government: Principles
and Best Practices, Idea Group, Inc., 63-77.
Coursey, D., and Pettijohn, C. (2003). “Information Resource
Management in Florida: A Primer,” in Rabin, J., Munzenrider,
R., and Bartell, S. (eds.) Principles and Practice of Public Administration,
Marcel Dekker Publishing Company.
Coursey, D., Killingsworth, J. (2001) “Managing Web Services:
Lessons from Florida,” in Garson, G. D. (ed.) Handbook of Public
Information Systems. Marcel Dekker, 331-345.
Landsbergen, D., Coursey, D., Loveless, S., and Shangraw, R. (1997).
"Decision Quality, Confidence and Commitment with Expert Systems:
An Experimental Study," JPART, 7(1), 131-157.
Wittmer, D., and Coursey, D. (1996). “Ethical Work Climates:
Comparing Top Managers in Public and Private Organizations,”
JPART, 6(4), 559-571.
Coursey, D., and Pettijohn, C. (1994). "Information Management:
A Primer," in R. Chackerian (ed.) The Florida Public Policy Management
System: Growth and Reform . Florida Center for Public Management,
Coursey, D., Bretschneider, S., and Blair, J. (1993). "IWSAS:
Expert System Phone Survey Assistance for Hazardous Waste Generation,"
Interfaces, 23(3), 79-90.
Recent Awards and Achievements
2000 FSU President’s Award for Distinguished Technology
Development (annual award for best contributions to FSU towards the
use of technology in instruction and university-support).
2000 Real Media National Web Slideshow Competition, National Finalist
for Educational Sites (for work on Florida Panther Net)
1995 Davis Productivity Award, Notable Work Unit, for World Wide
Web class contributions to state government electronic public information
access. Award is the second highest honor for state employee productivity
“Top 1001 Web Sites” (only one of ten state government
sites so honored in 1995) for state legislative web site by PC Computing,
Florida Department of State site developed in part by Askew Web received
Webmaster’s “Top 50” internet site award (1997),
other web awards from Magellan and PointCom, C-SPAN, Florida Communities
Network. Web work or related interviews have appeared in Chronicle
of Higher Education, Webmaster, PA Times, Government Technology, Internet
World, New York Times, Web Review, many state newspapers and been
featured in news stories on WFSU, the Sunshine Network, National Public
Radio, and C-SPAN.
1994 Not-for-Profit and Public Sector Division Innovation Award,
Academy of Management, for proposal to develop databases for accessing
annual conference papers via web.
1991 Charles Levine Award, for best paper in the Public Sector Division
of the Academy of Management at their annual conference.